{"id":950,"date":"2025-05-16T18:23:02","date_gmt":"2025-05-16T18:23:02","guid":{"rendered":"https:\/\/test-idilay.com\/frequently-asked-questions\/"},"modified":"2025-05-20T16:47:15","modified_gmt":"2025-05-20T16:47:15","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/test-idilay.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t
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Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \n \n Does the vehicle tracking system offer us fuel savings?<\/span>\n\n \n
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A vehicle tracking system reduces unnecessary trips (visits to friends, short trips, etc.) by vehicle users. When the vehicle tracking system is used to improve the planning of services or customer visits, the total distance traveled and the time spent can be optimized. Combining these advantages reduces fuel consumption and saves your company money. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I check whether my vehicle is moving while tracking it?<\/span>\n\n \n
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You can track where your vehicle is and whether it is moving at any time via the web interface and the mobile application.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I remove the vehicle tracking device from my own vehicle and install it in another vehicle?<\/span>\n\n \n
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If you change vehicles, you can request to have the vehicle tracking device transferred to your new vehicle. Disassembly and installation costs will apply for disassembly and installation when transferring the device from one vehicle to another. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do you offer assembly support within your company?<\/span>\n\n \n
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Of course, installation is carried out by service technicians authorized by our company.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do I need to contact my phone provider?<\/span>\n\n \n
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Since the vehicle tracking system works via GPRS, you will need either an M2M SIM card from our company or from a GSM operator when you first register.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Where on the vehicle is the tracking device installed?<\/span>\n\n \n
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Our device is connected to the OBD-II port inside the vehicle or on the rear of the center console near the fuse cover.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I install the device in my vehicle myself? How long does it take to install the tracking device in the vehicle? <\/span>\n\n \n
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Our plug-and-play devices can be connected to your vehicle's OBD-II port in less than a minute. The installation of our wired devices is carried out by an authorized repair shop. Installation takes about 20 minutes. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What should I do if I have a problem with the device?<\/span>\n\n \n
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You can create a request via the Seyir Telematic system user interface or contact us using the contact form on our website.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is the device battery operated?<\/span>\n\n \n
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Our devices are connected to the vehicle's power supply or plugged into the vehicle's OBD-II socket. In addition, the devices have an integrated battery. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Where can I find the line numbers on my devices?<\/span>\n\n \n
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For technical details such as device status and error information, you can create a support request via the Seyir Telematic interface or contact us using the contact form on our website.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently asked questions Does the vehicle tracking system offer us fuel savings? A vehicle tracking system reduces unnecessary trips (visits to friends, short trips, etc.) by vehicle users. When the vehicle tracking system is used to improve the planning of services or customer visits, the total distance traveled and the time spent can be optimized. 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